Shipping Policy

SHIPPING

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DOMESTIC SHIPPING

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Shipping on all orders will be calculated on each individual sale unless otherwise indicated. We ship via USPS or UPS or FEDEX. Shipping options will be available at checkout.

We ship within 5-7 business days (not including weekends or holidays) with USPS or UPS or FEDEX. Most shipments take 2 to 5 business days. 

Please contact us for shipping times if packages must arrive by a specific date.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created. 

Once shipped, an order's tracking information is outside of our control. While we wish we could oversee every step, the ultimate delivery process is beyond our control. Regrettably, we are unable to replace missing or stolen packages at this time.

INTERNATIONAL SHIPPING

Contact us for shipping quotes to all other destinations. 

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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OTHER QUESTIONS ABOUT SHIPPING & RETURNS? 

Contact us at lan@urbankolor.com.

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